Insurance Investigation

Insurance Investigation

« Supporting the rejection of fraudulent claims »

Underwriting investigations

To prevent and reduce the occurrence of fraudulent claims, Integrity Thailand provides underwriting investigation services. Our consultants will design an underwriting program for our clients. Based on the agreed scope of work, our investigators will conduct a range of verifications and obtain evidence to support the underwriting process.

Claim investigations

Integrity Thailand provides claim investigations to insurance companies to collect all related facts and necessary evidence to accept or reject the claim. The claims are related to life insurance, health, and general insurance policies.

Our investigators conduct the following activities:


Interviews with neighbourhood representatives and neighbours


with employers


Directory searches (phone directories, online directories, database)


Focused media checks (Internet and newspapers, obituaries, etc.)


Interviews with patients, family, or friends of patients


Search for witnesses


Request for information, medical records


Taking statements (handwritten, signed statements, tape-recorded)


Collection of photographic evidence


& activity checks


Verifications with relevant national or regional institutions or organizations such as health departments, police units, hospitals, clinics, laboratories, doctors, undertakers, funeral homes, and or crematoria

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