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Insurance Investigation
Supporting the rejection of fraudulent claims
Underwriting investigations
To prevent and reduce the occurrence of fraudulent claims, Integrity Thailand provides underwriting investigation services. Our consultants will design an underwriting program for our clients. Based on the agreed scope of work, our investigators will conduct a range of verifications and obtain evidence to support the underwriting process.
Claim investigations
Integrity Thailand provides claim investigations to insurance companies to collect all related facts and necessary evidence to accept or reject the claim. The claims are related to life insurance, health, and general insurance policies.
Our investigators conduct the following activities:
01
Interviews with neighbourhood representatives and neighbours
02
Interviews with employers
03
Directory searches (phone directories, online directories, databases)
04
Focused media checks (Internet and newspapers, obituaries, and more.)
05
Interviews with patients, family, or friends of patients
06
Search for witnesses
07
Request for information, medical records
08
Taking statements (handwritten, signed statements, tape-recorded)
09
Collection of photographic evidence
10
Surveillance & activity checks
11
Verifications with relevant national or regional institutions or organizations such as health departments, police units, hospitals, clinics, laboratories, doctors, undertakers, funeral homes, and crematoria.
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